Customer Support – Riva Real Easy

Training Video: Real Easy System Setup

Installing the Riva Ice Cream Dispensing Unit

This video shows you how to properly install the Riva Ice Cream Dispenser.

Pdf Download: Starter Guide

Step-by-step instructions for set up

Download this simple two page Starter Guide and we will have you up and running in no time.

Training Video: Cleaning your filters

Keeping your filters clean

We've kept cleaning super fast and simple. This video shows you how to keep your filters in optimal condition.

Pdf Download: Condenser Filter Cleaning Guide

This pdf provide 3 simple steps to cleaning your Condenser Filters on the Riva Dispensing System and Tempering Cabinets.

Cleaning your riva Ice Cream Dispensing Machine

Training Video: Cleaning the nozzle

Keeping the dispensing nozzle clean

Cleaning the Riva Ice Cream Dispensing System is quick and easy. This video shows how simple it is to maintain your dispenser nozzle.

Order Consumable Items

Order the consumables for your Riva Dispensing System

Order here or call 1800 111 123 to order.

Making the Riva Thickshake

In this video we share how easy it is to create the Riva Thickshake for consistent, delicious results every single time!

Ice Cream Recipe Chart

Learn how to make the best milk shakes, thick shakes and all things ice cream!

Download a pdf, or call 1800 111 123 to order.

Riva Product Images

View our selection of Riva Ice Cream product images.

High quality, professional shots available for approved use.

Order Riva Point of Sale Products

Our new range of enticing Point of Sale items are now available to order. Select from removable Window Stickers, Counter Strut Cards and Wobblers.

Order here or call 1800 111 123 to order.

Pdf Download: Operating Guide

For Riva Dispensing Systems

Enjoy many years of reliable, safe and trouble free operation of the Riva Dispensing System by following the simple steps outlined in this Guide.

Trial Report

By Biotech Laboratories

In 20 August 2020, Riva commissioned a Validation Trial of the Riva Dispensing System by Biotech Laboratories - a NATA accredited biological testing facility. All the analyses reported in this document are included in the Biotech Laboratories terms of accreditation. To view the full report please see the PDF.